Terms and Conditions for Loyalty Vouchers

1.      Customers must provide a valid, registered mobile number to earn loyalty points. This number will be used for redemption.

2.      For redemption a OTP will be sent to the registered mobile for verification. Customer should have access to registered mobile at the time of redemption.

3.     Purchases above 1 lakh are only eligible for loyalty points. Points will be given if the Net purchase (excluding discount, previous points redemption) amount is above 1 lakh

4.     Loyalty vouchers can only be redeemed after 30 days from the purchase date. Points are valid for 12 months from the date they are earned, after which they will expire.

5.      Loyalty vouchers are redeemable only at Krishna Jewellers Pearls & Gems stores and can be used for the purchase of gold, diamond, and silver ornaments. Loyalty points cannot be redeemed towards the purchase of gold and silver coins.

6.      Loyalty vouchers are transferable.

7.      If the purchased product is returned or exchanged, the corresponding points will be debited based on the transaction. If there is a partial return, then the pro-rated points will be credited.

8.      Loyalty vouchers cannot be redeemed for cash refunds. They can only be used for purchasing eligible products.

9.      Krishna Jewellers Pearls & Gems reserves the right to modify, discontinue, or alter the loyalty voucher program, including its terms, conditions, and benefits, at any time without prior notice.

10.      Loyalty points can be redeemed for a maximum of 20% of the total bill value.
Sample Calculation

Sample Calculation

1. For a bill of ₹50,000, the customer can redeem up to ₹10,000 in loyalty points (20% of ₹50,000). If the customer has 10,000 points, they can use ₹10,000 and pay ₹40,000.

2. For a ₹30,000 bill, the maximum points redeemable would be ₹6,000 (20% of ₹30,000). If the customer has 10,000 points, they can redeem ₹6,000 and pay ₹24,000. And the remaining ₹4,000 worth of points will stay unused.

Customer Care

If you have any additional queries, we are just an email or phone call away! Drop in a message anytime at customercare@krishnajewellers.com or call us at +91 8499011111